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Resolved Question

How Do I Cancel My DSTV subsciption?

I need to cancel my DSTV, and the website gives no information on how to do it, tried to phone but sick of being on hold forever 70 mths ago

Best Answer

unfortunately you will need to phone them, try one of their other branches, or if you are in JNB, go into the offices in Randburg. I have been there a couple of times for help with a faulty decoder, and they were great, super efficient, friendly and quick. their address is: Physical address: 251 Oak Avenue Ferndale Randburg 2194 South Africa

70 mths ago

Answers -

Personally, I'd rather go into the offices than hang around on the phone... depends where you're based?

70 mths ago

If you are in johannesburg here is their physical address.(check the link below)Physical address:251 Oak Avenue,Ferndale,Randburg,2194

Source: http://www.dstv.com/main.aspx?ID=218&s=4

70 mths ago

Strangely enough it is MUCH faster to go to their offices - their helpdesk there is quite jacked!

70 mths ago

I agree go to the offices of DSTV or any agent of Multi Choice, you can ask that your services must terminate on a certain date. Ask for a receipt because sometimes they do not cut the services and charge you for another month.

70 mths ago

I phoned when I cancelled mine. I didn't have a problem being put on hold. Make a note of the reference number though, I did have to phone in and ask them to refund me after they didn't cancel at month end and charged me again. The reference number proved I had called and they refunded me.

70 mths ago

I phoned to have mine deactivated while im in holland without any fuss. When i get back to SA i will just phone them to activate it again. No fees while it's deactivated either.

70 mths ago

Go to the offices

70 mths ago

Go on the website provided in DSTV magazine and punch in your smartcard number and cancell it see easy

70 mths ago

Phone a friend.

70 mths ago

Go to their offices or the places who did the installation

70 mths ago

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